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Privacy Policy

What we collect, why, and the choices you have.

This policy explains how [company name] (“we”, “us”) collects, uses and shares personal information when you visit this website or place an order.

Information we collect

  • Information you give us: your name, shipping and billing address, email address and phone number when you place an order or contact us.
  • Order information: the products you buy, the amounts paid and your order history.
  • Payment information: your card details are entered into and processed by our payment provider. We do not store your full card number.
  • Device and usage information: your IP address, browser type and the pages you visit, collected through cookies and similar technologies.

How we use it

  • To process, ship and track your order, and to provide customer service.
  • To prevent fraud and keep our website secure.
  • To send you news and offers by email if you agreed to it. You can unsubscribe at any time.
  • To measure the performance of our website and advertising.

Who we share it with

We share personal information only with service providers who help us run the store: our payment provider, shipping carriers, our hosting provider and our email delivery service. They may only use it to provide their services to us.

We use advertising and analytics tools, such as Google Ads, which may collect information about your visit through cookies. To measure which ads lead to purchases, we may send these partners a hashed (encrypted) version of your email address and phone number.

Sale and sharing of personal information

We do not sell your personal information for money. Some state laws consider the use of advertising cookies a “sale” or “sharing” of personal information. You can opt out at any time by emailing us at [email protected], by blocking cookies in your browser, or through Google’s ad settings (adssettings.google.com).

Your rights

Depending on the state you live in, you may have the right to know what personal information we hold about you, to get a copy of it, to have it corrected or deleted, and to opt out of targeted advertising. To make a request, email us at [email protected]. We will verify your identity using your order number and email address, and reply within 45 days. We will not treat you differently for exercising these rights. If we deny your request, you may appeal by replying to our answer.

How long we keep it

We keep order information for as long as needed to fulfill your order and meet our legal, tax and accounting obligations, then delete it. Marketing data is kept until you unsubscribe.

Security

Our website uses encrypted connections (HTTPS), and access to customer data is restricted to the people who need it.

Children

Our website is not intended for children under 13, and we do not knowingly collect their personal information.

Changes and contact

We may update this policy; the latest version is always on this page. For any question, email us at [email protected].